Carat Trade Privacy Policy

Privacy Policy

Effective Date: October 6, 2024

At Carat Trade, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect the personal information of our customers.

1. Information We Collect

We collect the following personal information when you engage with our services:

  • Name

  • Email address

  • Phone number

2. How We Collect Information

The personal information we collect is provided directly by you when you:

  • Contact us or make inquiries

  • Complete transactions or place orders

  • Subscribe to our marketing communications or customer support

3. How We Use Your Information

We use the personal information you provide for the following purposes:

  • Marketing Communications: To send you information about our products, promotions, and events.

  • Customer Support: To assist with inquiries, orders, and support requests.

You have the right to opt out of receiving marketing communications at any time by following the opt-out instructions in our emails or contacting us directly.

4. Data Sharing

We do not share your personal information with any third-party entities. Your information is used solely for the purposes mentioned above and remains confidential within our organization.

5. Retention of Personal Information

If you make a purchase or engage in a completed transaction with Carat Trade, we retain your personal data as part of our invoicing and financial records. Please note that once a sale is completed, your information cannot be deleted, as we are required to retain this data for legal and accounting purposes.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to your personal data.

  • Rectification: You can request that we correct or update any incorrect or outdated information.

  • Opt-Out: You can opt out of marketing communications at any time.

Please note that while you can opt out of marketing communications, data related to completed sales will be retained for record-keeping purposes as required by law.

7. Contact Us

If you have any questions about this privacy policy or would like to exercise your rights, please contact us at:

Carat Trade
info@carattrade.com
(305) 602 4118